Practice Laptops

What kinds of hard drives are used by laptops? (select all that apply)

• SSD

• M.2

• Magnetic disk

• DVD-ROM

What is the module format for a stick of SODIMM DDR4 RAM?

• 200 - pin

• 204 - pin

• 260 - pin

• 1-8 -inch

Which of the following are ways that a laptop can communicate with other computers? (Select all that apply)

• Bluetooth

• WLAN

• DC jack

• Cellular WAN

You just added a second memory module to a laptop. However, after rebooting the system, the OS reports the same amount of memory as before. What should you do next?

• Replace both memory modules

• Run Windows Update

• Replace the motherboard

• Reseat the laptop memory

Which of the following are possible reasons that a laptop's keyboard might fail completely? (Select the two best answers.)

• A key is stuck

• A ribbon cable is disconnected

• The user spilled coffee on the laptop

• The keyboard was disabled in the Device Manager

A user doesn't see anything on his laptop's screen. He tries to use AC Power and thinks that the laptop is not receiving any. Which of the following are two possible reasons for this? (Select the two best answers.)

• He is using an incorrect AC adapter

• The AC adapter is not connected to the laptop

• Windows won't boot

• The battery is dead.

One of your customers reports that she walked away from her laptop for 30 minutes. When she returned, the display was very dim. She increased the brightness setting and moved the mouse but to no effect. What should you do first?

• Replace the LCD screen.

• Check the operating system for corruption

• Connect an external monitor to verify that the video card works.

• Check whether the laptop is now on battery power.

Which are the most common laptop hard drive form factors? (Select two)

• 5.1

• 2.5

• 7.1

• 1.8

You are helping a customer with a laptop issue. The customer said that two days ago the laptop was accidently dropped while it was charging. You observe that the laptop will not turn on and that it is connected to the correct power adapter. Which of the following is the most likely cause?

• The battery

• The power adapter

• The Hard Drive

• The DC Jack

• The BIOS/UEFI

Which kind of video technology do most laptop LCDs use?

• TFT active matrix

• Passive matrix

• OLED

• MAC ID