Career/ Communication/ Stress

When the person receiving a message interprets it the same way the sender meant it, it is __________________ communication.

• good

• misunderstood

• effective

• confusing

Our facial expressions, tone of voice, movement, appearance, eye contact, gestures, and posture are called _____________________.

• verbal communication

• nonverbal communication

True or False?

Sometimes our body language can send a message that is different from what we meant to say.

• True

• False

True or False?

Asking questions dramatically improves your understanding.

• True

• False

This is where you are able to communicate your thoughts in a healthy, confident way without being aggressive or being passive. What is being described?

• Assertiveness

• Delegation

• Passing the buck

• Assurance

When speaking to someone at work about a conflict:

• use "I" messages
• try to embarrass him/her.

To get along better with your coworkers:

• listen and answer questions briefly and positively. 
• do not say anything to anyone.

True or False: What you post on social media has no impact on whether you will get a job.

• True

• False

Communication is the process of sending and receiving messages 

• true 
• false

Making eye contact is a form of body language.

• TRUE
• FALSE