8.1 Human Resources Basics

All of the people 16 years and older who are employed or who are looking for a job.

• Workforce

• White-collar worker

• Blue-collar worker

• Service worker

One whose work is more mental than physical and involves the handling and processing of information.

• Workforce

• White-collar worker

• Blue-collar worker

• Service worker

One whose job involves more physical work, including the operation of machinery and equipment or other production activities.

• Workforce

• White-collar worker

• Blue-collar worker

• Service worker

Produce intangible goods for businesses and consumers.

• Workforce

• White-collar worker

• Blue-collar worker

• Service worker

A planned reduction in the number of employees in order to cut costs and make a business more efficient.

• Economic cycle

• Human resources

• Downsizing

• Outsourcing

Removes work from one company and sends it to another company that can complete it at a lower cost.

• Economic cycle

• Human resources

• Downsizing

• Outsourcing

The people who work for a business, including management and employees, full-time and part-time workers.

• Economic cycle

• Human resources

• Downsizing

• Outsourcing

Identifying and filling all of the jobs in the company with qualified people.

• Planning and staffing

• Performance management

• Compensation and benefits

• Employee relations

Evaluating the work of employees and improving performance through training and development.

• Planning and staffing

• Performance management

• Compensation and benefits

• Employee relations

Planning and managing payroll, personnel records, and benefit programs.

• Planning and staffing

• Performance management

• Compensation and benefits

• Employee relations