OB CONFLICT

Which one of the following is the traditional view of conflict?

• Conflict is inevitable outcome in a group

• Conflict is necessary for a group

• Conflict must be avoided

• Conflict is natural to each group

Interactionist view of conflict belief that conflict ___.

• is causes by lack of openness

• must be avoided

• is harmful and inevitable in a group

• is a positive force in a group

Conflict that hinders group performance is ___ conflict.

• task

• process

• functional

• dysfunctional

Conflict over content and goals of the work is ____.

• task conflict

• process conflict

• relationship conflict

• mind conflict

A desire to satisfy one’s interests, regardless of the impact on the other party to the conflict.

• Collaborating

• Avoiding

• Competing

• Accommodating

A situation in which the parties to a conflict each desire to satisfy fully the concerns of all parties.

• Accommodating

• Competing

• Collaborating

• Compromising

The desire to withdraw from or suppress a conflict.

• Accommodating

• Collaborating

• Avoiding

• Competing

The willingness of one party in a conflict to place the opponent’s interests above his or her own.

• Collaborating

• Compromising

• Avoiding

• Accommodating

In ____, every negotiator focuses on meeting his personal interests, regardless of the loss the others may have to face.

• bargaining negotiation

• distributive negotiation

• integrative negotiation

• compromising negotiation

In ____,focuses on mutual interests of all the parties and thus, comes up with constructive solutions that will be beneficial for all.

• bargaining negotiation

• distributive negotiation

• integrative negotiation

• compromising negotiation