Knowledge Management Quiz

1. What GBS regions does the KM Team support?

• Only local scope

• KM is only temporary project

• All GBS locations

What kind of documents can you find on KM Portal:

• Process documents

• Training materials

• Both answers are correct

What does PEPF stand for?

• Philips Employee Program Framework

• Philips Excellence Process Framework

• Process Excellence Philip Format

Where to upload all process documents?

• To functional SharePoint or Share Drive

• In the folder on your desktop

• In the GBS Knowledge Management Portal

Where can you find the GBS standard Work Instruction template?

• Standard template is available in the ARIS

• Standard template is available in the KM Portal Website

• You can create your own template

Why you have to document processes?

• To define standard for further improvements and automations

• To help new comers be easier and faster on boarded (all the knowledge documented)

• To help my teammates to support my tasks when I am on holidays

• All correct

How can I find the proper PEPF ID of my document?

• I can ask KM team for help to define the proper ID

• My team leader can help me define this

• I can search it in ARIS by myself

• All correct

Which of the pictures below show home page icons of the KM Portal:

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