TELEPHONING REMEDIAL

to call back

• to telephone someone (again) later

• the line is quite bad and you can't hear a person on a call clearly (usually when talking on a mobile)

• To switch on

• To call up

A: Hello. Is that James?

B: Yes, ........ .

• saying

• speaking

• smiling

• smelling

I'm afraid he's in a meeting at the moment. May I ___ a message?

• take

• make

• leave

• send

Hello. Could I speak to Mr. Patrick please?

• Who's calling please?

• Who are you?

• Mr Patrck cannot speak right now.

• Why do you want to speak to him?

Would you like to leave a message?

• It's alright. I'll call back.

• No, I wouldn't

• I don't send a message

• No problem. Bye

Caller: ....

Secretary: With pleasure. Can I have your phone number, please?

• Please tell your manager to call me back soon

• This is Roni Raharja from Huge Company

• Would you like to leave a message?

• May I speak to your manager?

Secretary: I'm really sorry, Sir. Our manager is not in the office at the moment. Could I take a message?

• Yes, my phone number is 081267123456

• Hold on, please. I'll put you through

• Okay, I'll make sure he gets the message

• No worries. I'll call him back later.

Hello. Could I speak to Susan Malden, please?

......................., please. I'll see if she is in.

• Call back

• Hang up

• Hold on

• Pick up

I'm sorry. Mr. Garcia can't come to the phone at the moment.

.................................... leave a message?

• How I

• Do you like to

• May I

• Would you like to

Hello, is Mike ...................?

Sorry, he's out.

• busy

• here

• now

• there