Housekeeping
Authored by Retno Setyorini
Social Studies, Other
11th Grade
Used 145+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tugas dan tanggung jawab room section ….
Memelihara kamar-kamar tamu di hotel
Memelihara public area
Memelihara koridor
Memelihara garden
Memelihara lobby
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berikut ini peraturan kerja room maid/room boy ialah…
Mengenakan pakaian bebas, sepatu dan kaos kaki
Mengangkat dan menjawab telepon untuk tamu di kamar tamu
Melaporkan ke supervisor jika ada barang hotel yang hilang
Minum-minuman keras
Mengambil barang milik tamu
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pembagian kerja room boy atau room maid terbagi menjadi….
2 kelompok kerja
1 kelompok kerja
5 kelompok kerja
6 kelompok kerja
3 kelompok kerja
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Perhatikan hal-hal berikut ini
1.Pakaian seragam bersih dan rapih
2. rambut disisir rapih
3. kuku dipotong rapi
4. aroma parfum yang dipilih lembut dan tidak
beraoma tajam
Hal-hal diatas merupakan…
Persiapan diri untuk karyawan hotel
Kebersihan diri
Kebersihan lingkungan housekeeping
Sasaran Housekeeping
Area kerja Housekeeping
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tugas pokok Executive Housekeeping adalah...
Melaksanakan pengawasan operasional keseluruhan area kerja bagian tata graha
Mengontrol pelaksaan operasional di ruangan umu (public area)
Mengontrol pelaksanaan distribusi linen
Mengontrol pelaksanaan operasional kamar-kamar hotel
Menjaga dan merawat kebersihan tamu
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Menjaga kebersihan restoran dan tata letak pesta merupakan tugas dan tanggung jawab bagian…
Room section
Garden section
Linen section
Uniform section
Public area section
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tamu yang melakukan check in di kamar hotel, diperlukan kerjasama antara departemen…
Front office (FO) dengan Housekeeping
FO dengan Food and beverages service (FBS)
HK dengan FBS
FBS dengan Engineering (Eng)
HK dengan Eng
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