IKEA Bangna Duty Manager 2 Quiz

Who is the leader of the CMT?

• 
• 
• 
• 

What is the role of DM2?

• To lead the roll call in the mornings

• To follow the DM2 checklist

• To support DM1 throughout your shift

What should you NOT do when you're a Duty Manager 2?

• Go for lunch in Megabangna

• Have a serious meeting that you wont be able to get out of during an emergency

What should the DM2 do when a Code 1000 is announced?

• Go to control room

• Go to the location announced

Which of the following should happen if a Code 1000 pre-alarm sounds?

• DM1 goes to control room

• The local fire authority will be alerted

• DM1 goes to the location of the fire with security

• DM2 goes to the control room and assist from there

In the event of an evacuation (fire), DM2 need to make sure

• The local fire authority (บางแก้ว) has been notified

• Go to assembly point and take the lead

Which should DM2 do during an evacuation?

• Ensure the evacuation trolley goes to the assembly point

• Get the total number people present

• Give information in both Thai and English

• Ask everyone to sit down after they have signed their name

What does DM2 do in the event of a code 500 with a customer?

• Follow the lead of Duty Manager 1

• If an ambulance is called, make sure the paramedics get the patient quickly

Who is allowed to give First Aid to a customer?

• Security & Security Team

• Duty Managers

• Co-worker if they have been trained in first aid

If you submit an incident report about an injured customer, who is the reported submitted to before going to Aaron?

• 
• 
• 
•