Business English Conversation 2

If you don't understand the others, you would say _________.

• Does that make any sense?

• I see what you're saying.

• I'm not sure I get your point.

• Do you know what I mean?

If you're talking about something and you're not sure wheather the others understand what you've said, you would say something except _________.

• Does that make any sense?

• I see what you're saying.

• You know what I mean?

• Do you know what I mean?

Son: I want to quit school.

Dad: Are you serious?

Son: Yeah! I'm smart, I don't need to go to university...

Dad: Listen. I don't care how smart you are, if you don't have a good education, you can't get a good job these days. Do you know what I mean?

Son: Yeah, I guess.

Dad: Education is the most thing for you right now...

Son: OK, I hear you.

Are you serious? expresses ________.

• agreeing

• getting attention

• showing surprise

• back channeling

Son: I want to quit school.

Dad: Are you serious?

Son: Yeah! I'm smart, I don't need to go to university...

Dad: Listen. I don't care how smart you are, if you don't have a good education, you can't get a good job these days. Do you know what I mean?

Do you know what I mean? expresses ________.

• checking understanding

• showing you understand someone

• when you don't understand someone

• showing total agreement

Dad: Listen. I don't care how smart you are, if you don't have a good education, you can't get a good job these days. Do you know what I mean?

Son: Yeah, I guess.

Dad: Education is the most thing for you right now...

Son: OK, I hear you.

Yeah, I guess. expresses ________.

• showing understandings

• clearing misunderstandings

• showing interrupting

• back channeling

Dad: Education is the most thing for you right now...

Son: OK. I hear you.

OK. I hear you. expresses ________.

• understanding what someone said

• getting attention

• showing surprise

• checking someone’s understanding

In a meeting, if you want to add a comment. You’ll say ___________.

• Care to come over for dinner tonight?

• Sorry, could I interrupt for a moment?

• What exactly are you trying to say?

• Do you follow me?

Jim: I really envy Scott. His girlfriend is so beautiful and cute.

Ann: ___________ Am I not cute and beautiful?

Jim: No! I didn’t say that....

• Care to come over for dinner tonight?

• Sorry, could I interrupt for a moment?

• What exactly are you trying to say?

• Do you follow me?

Jim: Well, it's about two American people - they are strangers, and ...

Joe: Yes. Keep going.

Jim: and they met by chance in Tokyo...

Joe: Right. And?

Jim: and these two people are strangers ...

Joe: So you just said.

The blue sentences indicate ________.

• Back channeling

• Encourage the other to keep talking

• When the other Person is Repetitious

• Showing you are Listening

Jim: Well, it's about two American people - they are strangers, and ...

Joe: Yes. Keep going.

Jim: and they met by chance in Tokyo...

Joe: Right. And?

Jim: and these two people are strangers ...

Joe: So you just said.

The blue sentences indicate ________.

• Back channeling

• Encourage the other to keep talking

• When the other person is repetitious

• Showing you are Listening