Taking Simple Phone Message

Quiz
•
English
•
11th Grade
•
Hard
+10
Standards-aligned
Used 650+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
The statement below which is appropriate for ending the phone conversation is ....
Alright, I’ll tell him
Don’t forget to tell him
See you tomorrow morning then
Sorry, I’ll call him first
Tags
CCSS.L.1.6
CCSS.L.3.6
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Aryo: “Good morning. This is Aryo calling. May I talk to Mr. Agus, please?”
Receptionist: “ …...... I’ll try to put you through to Mr. Agus at his office.”
It’s all right
Hold the line, please
Wait an hour, please
Sorry to keep you waiting
Tags
CCSS.RI.11-12.3
CCSS.RI.11-12.5
CCSS.RI.8.5
CCSS.RI.9-10.3
CCSS.RI.9-10.5
3.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Operator : “Subsciption Division, Tempo Megazine. Can I help you?”
Caller : “Yes, I’d like to subscribe to Tempo.”
Operator : “Yes, ma’am …......
Caller : “This is Susan Olivia.”
Can I talk to Susan Olivia?
Shall I call you with your last name?
May I know who’s calling, please?
What’s your name?
Tags
CCSS.L.4.1C
CCSS.L.9-10.1B
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Receptionist: “Good Morning, Le Dian Hotel, May I help you?”
Sofyan: “I want to call Mr. Brian at Room 24”
Receptionist : “Sorry, the line is busy”
Sofyan: ......
Could you call back later?
May I take a message?
Just a moment, please.
Could I leave a message for him?
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Caller: “Hello .........… “
Nita: “I’m sorry, he is out. Could you call back at four?”
Caller: “Alrigt. Thank you”
Could you speak to Mr. Aziz, please?
Can I take a message from you?
Could I speak to Mr. Aziz, please?
Would you like to call him again?
Tags
CCSS.L.4.1C
CCSS.L.9-10.1B
6.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Andre: “I need to book a room for this weekend. May I know the rate?”
Banu: “ ........… and which room would you like to have, single double?”
Andre: “Sure. My name is “Andrea Thomas and I’d like single room, please.”
Will you put me through Mr. Brown?
Can I talk to the manager?
May I leave the message?
May I know who’s speaking?
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Caller: “Hello ....…”
Receiver: “Yes, speaking.”
Caller: “I need some information about the product you launched yesterday.”
Could you tell me about your product, please?
Who’s speaking?
Could I speak to Mr. Iwan, please?
Could you put me through to Doni?
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