F&B. Chapter 1. Introducing Food and Beverage Management.

What´s the main characteristic of food and beverage operations?

• The diversity

• The management

• The industry sector

• None of them

Which sector provides the most jobs?

• Pubs

• Accommodation

• Take-away shops

• Coffee shops

What´s the mean purpose of the Standard Industrial Classification?

• Economically similar activities may be grouped together into industries

• Different activities may be grouped separated into industries

• Similar activities may be grouped into different groups

• All of them

What do the letters POC3 stand for?

• Managers in hospitality firms carry out various tasks and activities, covering the standard

  managerial roles such as planning, organizing, commanding, coordinating and controlling

• Managers in hospitality firms carry out various tasks and activities, covering the standard

  managerial roles such as proof of capacity, concept and conscience

• Managers in hospitality firms carry out various tasks and activities, covering the standard

  managerial roles such as provisional organizing committee

In what ways might the expectations of regular customers differ from those of first-time users?

• The type of service they receive, the price they pay, the expected atmosphere and mood of the place.

• The questions of the managers, the different offers and the distance of the place.

• The reviews of the place, the capacity for surprise, the recreation service.