Welcome to TELUS

What is the capital of Canada?

• Toronto

• Ontario

• Ottawa

• Edmonton

At TELUS, we define a brand as:

• the way in which consumers perceive and experience a company at each and every touch point

• the way in which consumers and team members perceive and experience a company at each and every touch point

• the way in which team members perceive and experience a company at each and every touch point

Our brand promise is

• We Give Where We Live

• Customers First

• The future is friendly

Official head of state

• Queen Elizabeth II

• Queen Elizabeth III

• Queen Victoria II

• Queen Victoria III

Two official languages in Canada

• Filipino and English

• French and English

• Italian and English

• German and English

L2R stands for

• Live then Relive

• Love to Rest

• Likelihood to Recommend

• Likeness to Recommend

VOC stands for

• Voice of the Consumer

• Voice of the Customer

• Voice of the Channel

What are our 4 core values? Select all that apply.

• We embrace change and initiate opportunity

• We believe in spirited teamwork

• We have the courage to innovate

• We embrace changes and initiate opportunities

• We have a passion for growth

How many time zones does Canada have?

• 4

• 5

• 6

• 7

When was Canada established?

• July 4, 1867

• July 1, 1867

• July 1, 1876

• July 4, 1876