MAINSAVER 12.6 WEB MODULE TRAINING RECORD: NON ENGINEERS

How many attempts do you have to input the correct password before you are locked out of your Mainsaver account?

• 3

• 4

• 5

• 1

Can Mainsaver Web Module be accessed through another method other than through Citrix?

• Yes - Through URL link because Mainsaver Web Module is hosted on a local server

• No - Mainsaver Web Module runs through Citrix Only

When raising a Work Order what type of detail should be included in the Work Requested Field?

• What you heard, smelled or felt at the time of failure or leading up to the equipment issue, along with the specific part of the equipment.

• That you want an engineer to fix your equipment ASAP

• Vague two word sentence

When raising a Work Order through the Asset Drill down, what are the main minimum required fields for entry that Production/Hygiene must complete in order to submit?

• (1) Asset Number (2) Asset Status (3)Plan Priority (4)Work Requested box

• (1) Asset Number (2) Telephone number

• (1) Work Requested field (2) Action Code field (3) Fault Code field

Work Orders that have the status Closed (CLO) can be viewed where within Web Module?

• Work Orders

• WO Viewer

When should you raise a Work Order (think carefully about this question)

• IMMEDIATELY - Before calling an engineer, and as soon as possible when noticing a machine fault

• AFTER you call an Engineer and several hours after the machine has incurred damage (this is what is currently occurring)

You have up to 2 minutes to answer this question

3 out of the 4 people below are Mainsaver Super Users. These superusers can be contacted if you need your Mainsaver Web Module password reset.

Please select them.

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What does the Work Order Status GAP mean? (See image)

• Engineers have been slow in carrying out the Work Order job

• The Work Order cannot be completed due to Engineers not being provided a gap in production for them to work within

From an ENGINEERING perspective, what is the key purpose of Mainsaver?

• To record the number of jobs Engineers carry out

• To identify the failure modes occurring within equipment, from which effective maintenance tasks can be added to a preventative maintenance schedule to reduce equipment failure

What does the Work Order Status field 'CMP' mean?

• The Engineer has not done the repair yet and therefore the Work Order has NOT yet begun

• The Work Order has been completed

• The Work Order is still in a state of breakdown