Business Letter

Which salutation may be used when a sender does not know the name of a recipient?

• Dear Ms. Young

• Dear Sir

• Dear Nr. Seangsuwan

To start using e-mail, what does a computer user need to have?

• attachment

• spelling

• e-mail address

What does the CC meaning?

• Computer Copy

• Insert other recipients email addresses you are sending copies of the message

• Copy Carbon

What type of email sentence said “ We would like to inform you that …….”?

• Inquiry email

• Invitation email

• Notification email

What type of email sentence said “ If possible, would /could you……”?

• Inquiry email

• Reply email

• Notification email

How many part of email?

• 8

• 3

• 9

How many part of main element letter?

• 8

• 3

• 9

What is the position of the sender’s address in business letter?

• Inside address

• Heading

• Closing

What is the informal salutation?

• Dear Sir

• Dear Mr. Jame K Carton

• Dear friend