Virtualization Quiz 1

1. Majority of the IT industry runs on 24 hours per day, 7 days per week, and 365 days per year. Incidents can be registered through which of the following at any time of the day.

• Vendors.

• Service Desk.

• Management Agent.

• External Stakeholders.

Which one of the following determines high impact when prioritizing the severity level of incidents?

• No personnel affected.

• All users of a specific service are affected.

• Degraded service levels with multiple personnel affected.

• One or two personnel affected with degraded service levels but still within SLA.

In a typical IT helpdesk, most service level agreements with their service providers have target times for response and resolution of incidents. Which of the following is likely the target time based on a priority-2 incident?

• 24 Hours response, 7 Days resolution.

• 12 Hours response, 4 Days resolution.

• 2 Hours response, 4 Hours resolution.

• 15 Minutes response, 2 Hours resolution.

Which one of the following best describes the Incident Management process that should be undertaken by the Service Desk upon identifying, logging down and categorizing the incident?

• Notify the senior management straight away.

• Verify the appropriate resolution with the customer.

• Checks whether has a service request being opened previously.

• Enters the information into the Knowledge Base and closes the incident.

Alan needs to divide and allocate resources through the use of a resource pool. Which one of the following is NOT an attribute of the resource pool?

• Shares.

• Limits.

• Overdrive.

• Reservation Type.

Joyi needs to ensure that the resource pool has the means to draw resources from its hierarchy to satisfy the reservation request. Which one of the following is the appropriate action that Joyi should take?

• Set unlimited access.

• Set everything to custom.

• Ensure Expandable is selected.

• Ensure Expandable is unselected.

Which of the following resource pools is allocated 45% of the physical CPU in Srv01?

• Eng-Test VM.

• Eng-Prod VM

• Fin-Test VM.

• Fin-Prod VM.

Which of the following is responsible for CPU load-balancing where processor time is being managed to guarantee that the load is spread smoothly across processor cores in the system?

• VM Kernel.

• CPU allocator.

• CPU scheduler

• Disk scheduler.

To provide more CPU scheduler throughput, which one of the following technologies must be enabled in the ESXi host?

• Multithreading.

• Multiprocessing.

• Hyperthreading.

• Hyperprocessing.

To make provisioning of virtual machines much faster and less error prone than provisioning of physical machines, an IT administrator should perform which one of the following actions?

• Simply create the virtual machine.

• Create a virtual machine template for deployment.

• Install the VMWare Workstation Pro for virtualization.

• Use RDP protocol to copy the existing VM configuration file into vSphere ESXi host.