Was kann ich für Sie tun?

Dealing with returns

Quiz
•
English
•
6th Grade
•
Easy
Katharina Puchner
Used 10+ times
FREE Resource
16 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can I talk to you?
What´s the Problem?
How can I help you?
I´m sorry about that
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Können Sie mir bitte sagen, wann Sie die Ware gekauft haben?
Could you give me the item, please?
Could you check this item, please?
Could you please show me what´s wrong with the item?
Could you tell me when you bought the item, please?
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Warum haben Sie es nicht sofort zurück gebracht?
Why didn´t you buy it now?
Why didn´t you bring it back immediately?
Why didn´t you send it back?
Why didn´t you give a refund?
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Das tut mir leid, ich kann es Ihnen rückerstatten.
I´m sorry, I can´t help you.
I´m sorry, I will check this item.
I´m sorry, but I can´t give you your money back.
I´m sorry about that. I can give you a refund.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Haben Sie noch die Quittung?
Do you have the refund?
Do you have the receipt, please
Do you have the sale?
Do you have the item?
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Es tut mir leid, da kann ich nichts für Sie tun, weil Sie es im Ausverkauf gekauft haben.
I´m afraid, but I can´t buy it.
I´m afraid, but I can give you a refund.
I´m afraid but I can´t give you your money back.
I´m afraid I can´t help you, because you bought it in the sale
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Ich werde mich beim Geschäftsführer beschweren.
I´m going to meet the manager.
I´m going to complain to the manager.
I´m going to check the item.
I´m going to replace it.
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