Walmart Quiz 5

Walmart Quiz 5

University

13 Qs

quiz-placeholder

Similar activities

Waste of Lean

Waste of Lean

University

10 Qs

QUIZIZ POST TEST PRODUK 2023

QUIZIZ POST TEST PRODUK 2023

University

10 Qs

Kuis TKP SKD Gratis

Kuis TKP SKD Gratis

University

10 Qs

Football Quiz

Football Quiz

KG - Professional Development

15 Qs

Public Transportation

Public Transportation

4th Grade - Professional Development

11 Qs

Personal Expense Record

Personal Expense Record

3rd Grade - Professional Development

16 Qs

วรรณยุกต์ PINYIN

วรรณยุกต์ PINYIN

1st Grade - University

10 Qs

Foundation of Special and Inclusive Education

Foundation of Special and Inclusive Education

University

10 Qs

Walmart Quiz 5

Walmart Quiz 5

Assessment

Quiz

Special Education

University

Practice Problem

Hard

Created by

Khris Velasquez

Used 313+ times

FREE Resource

AI

Enhance your content in a minute

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

13 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

For which of the following issues you need to escalate to Customer Resolution Team?

Customer threatens to contact BBB.

Authorization hold not removed after 5 business days.

Customer is not able to place an order

Customer wants to know about the return policy for some items.

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following is not a permitted combination of payment method on Walmart.com?

Debit Card/ Credit Card

One Debit Card/Walmart Gift Card

Paypal

Three Gift Cards

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

A finance hold occurs when:

Credit card has been approved.

The system flags an order as potentially fraudulent and will hold the order for 48 hours.

Item is out of stock

Customer's order was cancelled.

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Select the name of the tool we use to report unauthorized charges.

CCA

VCC

Right Now

None of these options

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following statement is not true?

Customers can select their shipping address during checkout process.

If an item is late the customer will automatically gets a discount.

Customer can return the item to the store

We can make exceptions in policies.

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the name of the system in which you should process a refund?

CCA

Right Now

Interceptas

VCC

7.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

Which of these is not true of call tag returns?

A carrier can never enter a customer's house.

We will charge the call tag to the customer.

A customer must box the item up.

The carrier will provide a box to the customer.

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

By signing up, you agree to our Terms of Service & Privacy Policy

Already have an account?