Managing Housekeeping Operation

All lost and found articles should be handed over to ________?

• Security Department

• Housekeeping Department

• Sales Department

• Food and Beverages Department

A frequency schedule tells you ____________.

• how often to clean

• how long it should take to clean

• how many people should clean

• where to clean

The housekeeping department would interact closely on daily basis with ___________.

• Accounting Department

• Sales Department

• Engineering Department

• Human resource Department

While servicing room priority, should be given as _____________.

• Occupied room, guest requests, vacant rooms

• Vacant rooms, occupied rooms , guest requests

• Guest requests, vacant rooms, occupied rooms

• Occupied room,dirt rooms, guest requests

Room attendant are normally supervised by the _______________.

• Deputy housekeeper

• Housekeeper

• Head housekeeper

• Floor attendant

The linen room should have enough racks to _____________________.

• to stack all the files

• to store all the provision

• to stack all the linen

• to re arrange chemical

Stain or bad creasing on linen is being detected during _________________.

• storing

• inspection

• distribution

• dispacthing

The procedure for entering the guest room is to _____________.

• enter

• knocking again

• knock on the door and announce housekeeping

• announce housekeeping for 10 times

The room where current linen is stored for issue and receipt is ____________.

• Linen room

• Uniform room

• Rest room

• Linen uniform room

If the status of the room 101 is VD, what does is mean?

• A guest has just checked into the room

• A guest has just checked out from the room

• The room attendant has cleaned the room

• The floor supervisor has just inspected the room