Change Management and Leadership

Which of the following would not require extensive change

• Relocating premises

• Expanding from a ‘bricks & mortar’ business (shops) to a ‘bricks and clicks’ business by adding an online shopping facility.

• Merging with another company

• Launching a new range of products

• Hiring new staff

a tendency to do nothing or to remain unchanged describes which of the below terms.

• Democratic

• Inertia

• Bureaucracy

• Autocratic

Autocratic leadership is when

• leaders offer guidance and support to workers but they also allow these people to have input into the strategy

• leaders make decisions independently and tell workers what they must do.

• leaders offer little or no guidance for group members and leave decision-making up to group members

Democratic leadership is when

• leaders make decisions independently and tell workers what they must do.

• leaders offer little or no guidance for group members and leave decision-making up to group members

• leaders offer guidance and support to workers but they also allow these people to have input into the strategy

Laissez-Faire leaders

• offer guidance and support to workers but they also allow these people to have input into the strategy

• offer little or no guidance for group members and leave decision-making up to group members

• make decisions independently and tell workers what they must do.

One of the below words describe this statement. ``When managers openly force employees into accepting the change''.

• Negotiation

• Coercion

• Support

• Communication

Which of the following is not an internal force for change

• Legislation & taxes

• Natural ageing and decline in a business (e.g. machinery, products)

• Conflict between departments

• Concerns about ineffective communication, de-motivation or poor business relationships

Which of the following is not an external force for change

• Political interests

• Uncertain economic conditions

• Desire to increase profitability

• Globalisation

Which of the following are issues for a business when expanding globally

• Currency Fluctuation

• Infrastructure Shortage

• Religion

• Business Customs and Culture