
IS Task Type SOP
Authored by Collin Gingrich
Business
Professional Development
Used 7+ times

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17 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Each task type on the SOP includes the following (select all that apply)
Purpose
Estimated Task Length
Information/ tips specific to that task type
What the PM should provide in a task
What the IS will do in a task
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What email should you grant permissions to when assigning a task to the IS team?
technorics@entrata.com
implementationspecialists@entrata.com
contentcollection@entrata.com
techtonics@entrata.com
isteam@entrata.com
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
True or False: You have to provide a reference property for every task type
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is not a supported image file type for an upload property images task?
TIFF
JPEG/JPG
PNG
GIF
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
True or False: Copy property settings is an IS task type
True
False
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If one of your clients is requesting that a check scanner be installed at one of their properties today what should you do?
Talk to Collin and see if a task can be escalated
Work with support to have the check scanner installed
It is not possible to perform a same day check scan install
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
An IS team member will always rely on ________ to determine what work needs to be done on a given task.
The task types selected on the custom form
The title of the task
Their intuition
Fate
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