Business Center 5

Upon dialing *407#, customer will be subscribed to Karachi Weekly LBC for exact 7 calendar days

• true
• false

Validity of Monthly Super Duper is

• X + 29 days
• X + 28 days
• 30 days
• X + 30 days

In Weekly Social offer, customers will get 1,000 MB for

• Facebook
• WhatsApp
• IMO
• All of above

WARID PMD count adjustment is catered by

• Prepaid Service Recovery
• Postpaid Service Recovery
• Prepaid Adjustment team
• None of above

Which action can have a negative impact while dealing with an angry customer?

• Showing your compassion about the inconvenience they experienced
• Allowing the customer to vent & calm down
• asking the customer to come back when they calm down
• Explaining what is the best possible solution for that moment

If Warid customer is eligible for waiver then CEE will generate waiver code from

• CACS
• CORDS
• CRM
• None of above

In case of Non Payment of Prepaid Handset Installment Plan, customer number will be terminated

• true
• false

JAZZ Home Wifi is available on all channels

• true
• false

Medicine prescribed by any doctor can be delivered to customer’s address nationwide in Bima Sehat Campaign

• true
• false

Internet Monthly Browser bundle offers

• 2100 MB for Rs. 160
• 2200 MB for Rs. 170
• 3000 MB for Rs. 200
• 2500 MB for Rs. 175