A local restaurant has a wide range of meals available on its menu. The customer need that is being met is:

Quality

Quiz
•
Business
•
9th - 11th Grade
•
Medium
Used 9+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Convenience
Price
Choice
Quality
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following stakeholders need to feel secure and motivated, otherwise quality can suffer and/or productivity may fall?
Employees
Local community
Customers
Suppliers
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A second hand car dealership offers all customers a one-year warranty on vehicles purchased. This is an example of the business competing on:
Location
Price
Quality
Customer service
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Quality Assurance requires...
Quality to be checked at the end of the production process
Quality to be checked at every stage of production
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Quality control requires...
Quality to be checked at the end of the production process
Quality to be checked throughout the production process
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Bad quality can result in
Massive profits
Huge revenue
Huge Costs
Too many customers
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How do services check quality
Mystery Shopper
They're not bothered about quality
They ask the employees
They see how much profits they're making
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