Quality

Quality

9th - 11th Grade

10 Qs

quiz-placeholder

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Quality

Quality

Assessment

Quiz

Business

9th - 11th Grade

Medium

Used 9+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A local restaurant has a wide range of meals available on its menu. The customer need that is being met is:

Convenience

Price

Choice

Quality

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following stakeholders need to feel secure and motivated, otherwise quality can suffer and/or productivity may fall?

Employees

Local community

Customers

Suppliers

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A second hand car dealership offers all customers a one-year warranty on vehicles purchased. This is an example of the business competing on:

Location

Price

Quality

Customer service

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Quality Assurance requires...

Quality to be checked at the end of the production process

Quality to be checked at every stage of production

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Quality control requires...

Quality to be checked at the end of the production process

Quality to be checked throughout the production process

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Bad quality can result in

Massive profits

Huge revenue

Huge Costs

Too many customers

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How do services check quality

Mystery Shopper

They're not bothered about quality

They ask the employees

They see how much profits they're making

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