UNDERSTANDING WORK TEAM

Teams typically outperform individuals when the tasks being completed _____.

• a. require multiple skills

• b. require judgment

• c. require experience

• d. all of the above

Which of the following helps explain the current popularity of teams? Teams _____.

• a. are easier to manage

• b. are a way to better utilize employee talents

• c. are less expensive

• d. promote socialization

Which of the following does not explain the current popularity of teams? Teams _____.

• a. outperform individuals when the tasks require multiple skills

• b. enable organizations to better utilize employee talents

• c. are a means to increase employee motivation

• d. allow employee independence in making operating decisions

Teams generally have a(n) _____ impact on employee motivation.

• a. inconsistent

• b. unknown

• c. positive

• d. discouraging

Which of the following statements best defines a work group?

• a. The performance of a work group is generally greater than the sum of its inputs from individual members.

• b. A work group interacts primarily to share information, rather than to engage in work that requires joint effort.

• c. A work group consists of 3 or more people who take on self-supervising responsibilities.

• d. A work group consists of 3 or more people from across departmental or functional line

Which of the following qualities is not found in work groups?

• a. energy

• b. enthusiasm

• c. synergy

• d. objectives

Which is NOT one of the most common types of teams?

• a. problem-solving

• b. interdepartmental

• c. self-managed

• d. virtual

Which type of team meets to discuss ways to improve quality, efficiency, and the work environment?

• a. self-managed

• b. virtual

• c. problem-solving

• d. cross-functional

Which of the following types of teams would most likely be assembled to improve the efficiency of a company’s production process?

• a. cross-functional

• b. problem-solving

• c. self-managed

• d. virtual

Which of the following types of teams would most likely empower its team members to make work-related decisions?

• a. technical

• b. self-managed

• c. problem-solving

• d. management