Private Label

What system uses information from the three major credit bureaus?

• Fast Data Web
• Innovis Web
• RPLID
• ReD

What is an ANI Match?

• Bank Verification
• Address Match
• Phone Number Match
• Account Match

What are the two search types used in FDW?

• Name & Address 1
• Phone Plus & Base 1
• Phone Plus & Tier 1
• Basic & Phone Plus

You DO NOT ask customers to verify the last 4 digits of the SSN if they reside in Rhode Island and the customer is at the point of sale.

• TRUE
• FALSE

What is the correct Client ID needed when logging into FDW?

• 00159513
• RACF ID
• 000400000561
• Employee ID

Who can add an Authorized Buyer?

• Primary & Secondary Card Holder
• Primary Card Holder Only
• Written Request Only
• Anyone

If a phone number is listed for 90 days or longer, it is verified.

• TRUE
• FALSE

When a customer has confirmed fraud, changes to the customer's personal account information is made in what system?

• MCAT
• RPLID
• FMS
• FDWC

Which is NOT a reason to read the Dual Party or Express Consent disclosure?

• Anytime customer who hands the phone to a third party to speak on her behalf
• Anytime you are speaking to a sales associate who hands the phone to a proprietary customer
• Anytime an outbound call is placed to a customer
• If the customer has been transferred from another department

What is the Statement of Fraud (SOF) letter number?

• 8511 Letter

• 4201 Letter

• 099 Letter

• 8501 Letter