Healthcare Communication

Healthcare Communication

6th - 8th Grade

15 Qs

quiz-placeholder

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Healthcare Communication

Healthcare Communication

Assessment

Quiz

Other

6th - 8th Grade

Hard

Used 84+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is the best definition of communication?
Persuading someone of your viewpoint
Exchanging messages
Texting someone
Simplifying information for a lay audience

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does a receiver do to decode a message?
Use their language skills
Apply their own frame of reference
Listen to the message being sent
Confirm that a message was received properly

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a desirable communication skill?
Show interest in the speaker.
Roll your eyes when you do not agree.
Maintain eye contact.
Avoid interrupting.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Alexia, a medical assistant, explains to Mrs. Phillips that the medication is to be taken once a day with a full glass of water. Which of the following is the goal of Alexia's communication with Mrs. Phillips?
Give instructions to patients
Confirm understanding
Relay information to other health care workers
Establish rapport, or a connection

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following refers to the physical space between people?
Eye Contact
Touch
Proximity
Physical Appearance

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In verbal communication, how is emotion expressed?
By frowning or crossing one's arms
Language choice
Tone of voice
Through confidence

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT true of communication in health care?
Health care workers must always be conscientious to touch patients with kindness and respect.
Patients can understand your emotion through your tone of voice.
Health care workers should cross their arms when speaking with patients.
You will need to communicate with co-workers, patients, administrators and visitors.

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