Intro to Business Chapter 7: Management and Leadership

People are born leaders.

• True
• False

Management is the ability to motivate individuals and groups to accomplish goals.

• True
• False

In strategic management, managers are less directive and involve their employees in the decision-making process.

• True
• False

In order to be a real leader, you have to have a management position.

• True
• False

Which one of the management functions involves analyzing information, setting goals, and making decisions?

• organizing
• planning
• implementing
• controlling

Which of the following would probably be considered a top management position?

• Customer Service Manager
• IT Manager
• Marketing Manager
• VP of Human Resources

First level managers are

• mid-managers
• supervisors
• entrepreneurs
• executives

When should a manager use tactical management?

• when there is routine work
• when there are few challenges
• when employees are part-time or temporary
• when the manager is trying to improve group relations

Which is NOT an important human relations skill needed by leaders/managers?

• high level of education
• self-understanding
• communition
• team building

These are the principles of conduct governing an individual or group.

• management
• leadership
• values
• ethics