Review - ITF503-504

the use of this helps when fixing simple computer tech issues

• common sense
• scientific method
• tip top tools

Making sure there is power coming out of the outlet you are using is an example of

• checking external issues
• checking internal issues
• check computers physical connections

What indicates there is a problem in device manager?

• (!) or X
• X or (?)
• (?) or (!)

If one problem solving technique does not work, what should you do?

• Try another method
• Give up
• Ask for help

These errors occur during the boot of the system and you often have to press F1 to get to OS.

• POST error
• BIOS error
• OS error

Invalid boot disk errors occur when...

• the drive is not present in BIOS
• when the OS boots and an error occurs
• when the disc freezes upon opening

The internet does not work. There is a red X.

• The driver needs to be installed
• The OS is too old
• HDD became corrupted

This displays detailed information about the current system.

• Windows Task Manager
• System Information
• Programs and Features

This utility lets the admin see logs and files about running programs.

• Event Viewer
• Windows Task Manager
• System Information

This is a system utility that brings all administrative tools and apps into one window.

• Event Viewer
• Windows Task Manager
• System Information
• Computer Management