Marketing Employability/Soft Skill Assessment

Personal attributes that describe an individual's ability to interact with others are

• Hard skills
• Soft skills

Which of the following is NOT a soft skill?

• Professionalism
• Communication skills
• Time management skills
• Typing skills

Specific teachable abilities that can be defined and measured are....

• Soft skills
• Hard skills

Which of the following is the number 1 skill most valued by employers?

• Health & safety
• Communication  skills
• Computer skills
• Customer service

Effectively presenting your thoughts and ideas, verbally and in writing.

• Teamwork
• Perseverance
• Communication
• Respect

Non-verbal communication includes

• Smiling
• Hand gestures
• Facial expressions, body language and posture
• Standing straight

Effective communication consists of ______ and ________.

• Active listener and effective sender
• Misunderstood sender and inactive listener
• Defensive listener and disrespectful sender

Which of the following is NOT a barrier to effective communication?

• Poor listening skills
• Language
• Stereotyping
• Asking questions

Working without being told, being self-motivated, and being the first to begin work shows...

• Motivation
• Initiative
• Leadership
• Persistence

Having a positive outlook can affect your

• Performance
• Confidence
• Health
• All of the above