CMAA Chapter 1 & 2 Review

A CMAA is asked to schedule a CXR for a patient. What is this an x-ray of?

• Carpals
• Chest
• Cranium
• Coccyx

A patient has an arrhythmia, the CMAA is asked to schedule an appointment with what type of specialist?

• Neurologist
• Cardiologist
• Pathologist
• Gastroenterologist

Which of the following should a CMAA explain to new patients prior to an initial visit?

• The procedure to cancel an appointment
• The immunization requirements for staff
• The staff's continuing education requirements
• The office procedure for a no show patient

The Provider asks the CMAA to schedule surgery to remove a patient's gallbladder. What procedure will the patient scheduled for?

• Cholecystography
• Cholecystogram
• Cholecystitis
• Cholecystectomy

Which of the following must be provided to a patient on a first visit, as required by HIPPA?

• An Authorization Form
• Notice of Privacy Practice Form
• A patient Consent Form
• Patient's Bill of Rights

Which is the best way to greet an established patient entering the office?

• "Hello"
• "Your name please"
• "Good afternoon, Mrs. Johnson"
• "You must be the 9:30 appointment"

Which of the following is the purpose of an encounter form?

• To save time and improve accuracy in data entry
• To establish financial responsibility
• To update the status of a Workers' Compensation case
• To verify patient demographics

Which of the following describes stream scheduling?

• Patients are seen according to medical necessity
• Patients are seen in any order they arrive
• Three patients are scheduled at 0900
• Patient's appointment is from 0900 to 0915

What is included in an accurate up-to-date medical record?

• Only demographic information
• Patient medical history only
• Only laboratory reports
•  Patient medical care and insurance information

What is the purpose of a provider matrix?

• Create flexible waiting times for patients
• Determine patient appointment times
• Differentiate between new & established patients
• Designates when a provider is unavailable