Human Resources

A contract written by the Fair Work Commission covering the minimum wages and conditions for a specific occupation is called an

• Award
• Enterprise Agreement 
• Employment Contract
• Australian Workplace Agreement

An agreement made at a workplace which covers the minimum wages and conditions given to employees is called an

• Award
• Enterprise Agreement
• Employment Contract
• Australian Workplace Agreement

An enterprise agreement is negotiated by

• Employees and the Fair Work Commission 
• An employer and the Fair Work Commission 
• An employer and a single employee or a trade union on behalf of the employee
• An employer and a group of employees or a trade union on behalf of the employees

Workers compensation insurance is

• Compulsory for all businesses
• Is compulsory for all businesses with over 20 workers
• Is only needed in dangerous workplaces
• Is optional for all businesses

The HR process related to hiring workers is 

• Acquisition
• Development
• Maintenance 
• Separation

The HR process which includes induction programs is

• Acquisition
• Development
• Maintenance 
• Separation

The HR process which relates to staff turnover is

• Acquisition
• Development
• Maintenance 
• Separation

An example of a non monetary reward is

• Flexible working arrangements

• Bonus

• Wage

• Commission

Using mystery shoppers to test employees without them knowing so that underperforming staff can be given training is an example of

• Administrative Performance Management
• Development Performance Management
• General Job Design
• Specific Job Design

The strategy which would be best for reducing workplace accidents is

• Leadership Style
• Recruitment
• Training and Development
• Performance Management