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PowerPoint - Introduction to Professional Communication

PowerPoint - Introduction to Professional Communication

Assessment

Presentation

Business

10th Grade

Practice Problem

Medium

Created by

Dianne Creekmore

Used 1+ times

FREE Resource

71 Slides • 19 Questions

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Open Ended

Why is professional communication important in the workplace?

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Multiple Select

Which of the following are considered channels of professional communication?

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Face-to-face interactions

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Reports

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Electronic media such as email

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All of the above

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Fill in the Blank

Internal business communication is the communication between a business and its ___.

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Multiple Choice

What are some fields included in external business communication?

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Public relations

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Media relations

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Advertising

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All of the above

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Open Ended

How do public relation practitioners monitor and evaluate public feedback, and why is this important for an organization?

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Fill in the Blank

Public relations requires excellent written and ___ communication skills.

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Multiple Choice

What is the main purpose of media relations in an organization?

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To advertise products

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To build relationships with journalists

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To design brochures

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To plan company events

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Multiple Choice

Professional communication includes which of the following?

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Reports

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Case studies

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Proposals

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All of the above

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Open Ended

Explain how professional communication skills contribute to effective business communication.

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Fill in the Blank

Reports can include information about a firm's ___, creditworthiness, payment policies, and financial status.

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Multiple Choice

Which of the following are parts of a report?

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Terms of reference

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Procedures

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Findings

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All of the above

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Multiple Select

Select all the statements that accurately describe proposals based on the slide content.

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Proposals are key components in the sales process.

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Proposals always contain price lists.

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Proposals refer to communication between a seller and buyer.

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Proposals provide specific information about customer needs.

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Multiple Choice

Which of the following best describes the purpose of case studies in business education?

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To provide in-depth examinations of a particular subject and determine factors leading to success

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To summarize company financial statements

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To create advertisements for companies

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To conduct employee performance reviews

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Multiple Select

Which of the following are included in the listening process?

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Hearing

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Focusing

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Understanding

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Remembering

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Fill in the Blank

Deliberative listening is primarily used when ___ and evaluating persuasive messages.

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Multiple Choice

Which type of listening involves paying close attention to the speaker’s tones and word choices and is also called critical listening?

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Evaluative listening

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Deliberative listening

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Empathetic listening

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Appreciative listening

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Open Ended

What are some situations where evaluative listening is especially important, and why?

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Open Ended

How do you think effective communication skills can impact your professional relationships and responsibilities?

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Multiple Choice

Which of the following is NOT one of the objectives of professional communication as outlined in the lesson?

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To identify purposes and types of professional communications

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To examine specific components of the listening process in communication

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To learn advanced computer programming skills

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To effectively communicate in interviews and presentations

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