Communication Concepts

Front

The process of using words, sounds, signs, or actions to exchange information or express thoughts.

Back

Communication

Front

Incorporates written, verbal, visual, and digital communication to provide information at work.

Back

Professional Communication

Front

The person who initiates the conversation and has an idea to share.

Back

Sender

Front

The process the sender uses to turn their idea into a message they can send.

Back

Encoding

Front

The method or medium used to send the message.

Back

Channel

Front

The process the receiver uses to interpret the message and give it meaning.

Back

Decoding

Front

The response from the receiver that lets the sender know if the message was understood.

Back

Feedback

Front

Communication that occurs between the sender and one other person.

Back

Interpersonal Communication

Front

Communication that occurs with 3-20 people.

Back

Small Group Communication

Front

Persons of equal standing or work position.

Back

Peer