SSA - MODULE 5

SSA - MODULE 5

Assessment

Flashcard

Professional Development

Vocational training

Hard

Created by

Mickel Passman

FREE Resource

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7 questions

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1.

FLASHCARD QUESTION

Front

How can reflecting on past customer interactions help you?

Back

It helps you see the practical value of what you’re learning.

2.

FLASHCARD QUESTION

Front

What does understanding product features and benefits allow you to do?

Back

It allows you to see beyond the surface and explain hidden gems to customers.

3.

FLASHCARD QUESTION

Front

What does comparing products help customers do?

Back

It helps them make powerful decisions that suit their needs.

4.

FLASHCARD QUESTION

Front

How is staying on top of product availability like having super speed?

Back

It allows you to quickly inform customers about stock and sales.

5.

FLASHCARD QUESTION

Front

What does understanding pricing and promotions allow you to do?

Back

It allows you to uncover hidden deals and discounts.

6.

FLASHCARD QUESTION

Front

How can gathering customer reviews be compared to telepathy?

Back

It allows you to tap into what other customers are thinking and communicate insights.

7.

FLASHCARD QUESTION

Front

What is the overall goal of mastering product knowledge?

Back

To be an unstoppable force in the retail world, ready to solve customer problems.