
Chapter 4 Level 1 Study Guide - Communication Skills

Flashcard
•
Hospitality and Catering
•
11th Grade
•
Hard
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39 questions
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1.
FLASHCARD QUESTION
Front
Use of different ______ might give a person from Massachusetts trouble understanding a person from Wyoming.
Back
dialects
2.
FLASHCARD QUESTION
Front
The ability to focus closely on what another person is saying to summarize the true meaning of a message is called ______.
Back
listening
3.
FLASHCARD QUESTION
Front
What is the word that best describes anything that interferes with or affects communication?
Back
Barrier
4.
FLASHCARD QUESTION
Front
______ is the term that describes a variation of a language spoken by a particular group of people.
Back
Dialect
5.
FLASHCARD QUESTION
Front
“Outside the box” is an example of ______.
Back
jargon
6.
FLASHCARD QUESTION
Front
Smiling and rolling your eyes are examples of ______.
Back
gestures
7.
FLASHCARD QUESTION
Front
Using the term hoagie instead of hero is an example of ______.
Back
language differences
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