Workplace Readiness Skills Flashcard _ 50 Questions

Front

What is the expectation of management regarding the new piece of machinery?

Back

Take time to learn and improve your use.

Front

What personal protective equipment (PPE) should Kevin wear when using the new cleaning chemical?

Back

PPE listed on the chemical safety data sheet (SDS).

Front

How could Tim BEST analyze whether his new product would be successful? Options: Ask a friend if he/she likes the product. Give away samples and ask for feedback. Nothing. Start selling his product in the store. Continue to use and analyze the product himself.

Back

Give away samples and ask for feedback.

Front

What should you do to secure your computer when called away from a workstation?

Back

Logging off.

Front

Which regulations are violated when an employee at a construction site does not wear safety glasses?

Back

Occupational Safety and Health Administration (OSHA) regulations.

Front

Which of the following is an example of a product innovation? Creating a brand-new service, Improving a product that already exists, Manufacturing a product, Combining processes of a service

Back

Improving a product that already exists

Front

What does demonstrating empathy to a customer demonstrate?

Back

Empathy

Front

Who is responsible for fulfilling the mission of prioritizing customer service?

Back

Every employee is responsible for customer service.

Front

What should Evan do first when he needs to hire an office assistant?

Back

Determine the responsibilities of the position.

Front

What is the nurse engaging in when attending a training session to update her knowledge?

Back

Continuous learning