Customer Service in UK Tourism
Flashcard
•
Education
•
Vocational training
•
Hard
rob winter
FREE Resource
Student preview

30 questions
Show all answers
1.
FLASHCARD QUESTION
Front
Customer service definition
Back
and exceeding customer expectations
2.
FLASHCARD QUESTION
Front
Importance in travel and tourism
Back
reputation and repeat business
3.
FLASHCARD QUESTION
Front
First impressions
Back
tone for entire experience
4.
FLASHCARD QUESTION
Front
Personalised service
Back
experiences to individual needs
5.
FLASHCARD QUESTION
Front
Communication skills
Back
polite, and effective interaction
6.
FLASHCARD QUESTION
Front
Handling complaints
Back
empathising, resolving issues
7.
FLASHCARD QUESTION
Front
Cultural awareness
Back
diverse backgrounds and customs
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple

Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?
Similar Resources on Wayground
22 questions
Sales Promotions
Flashcard
•
10th - 11th Grade
25 questions
Business Management I (3.03) 2019 LAP
Flashcard
•
9th - 12th Grade
20 questions
BizE 3.03 Customer Service
Flashcard
•
9th Grade
22 questions
Chapter 3 - Social Media Marketing
Flashcard
•
9th - 12th Grade
20 questions
Business Management I (3.01) 2019 DAVID
Flashcard
•
9th - 12th Grade
20 questions
Pick the Mix
Flashcard
•
KG - University
27 questions
BM Exam Review
Flashcard
•
9th Grade
24 questions
P9 Global Business Final Exam Practice Test
Flashcard
•
9th - 12th Grade
Popular Resources on Wayground
20 questions
Brand Labels
Quiz
•
5th - 12th Grade
10 questions
Ice Breaker Trivia: Food from Around the World
Quiz
•
3rd - 12th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
20 questions
ELA Advisory Review
Quiz
•
7th Grade
15 questions
Subtracting Integers
Quiz
•
7th Grade
22 questions
Adding Integers
Quiz
•
6th Grade
10 questions
Multiplication and Division Unknowns
Quiz
•
3rd Grade
10 questions
Exploring Digital Citizenship Essentials
Interactive video
•
6th - 10th Grade