FLASHCARD 1 TQM

FLASHCARD 1 TQM

Assessment

Flashcard

Other

University

Hard

Created by

Nur Tan

FREE Resource

Student preview

quiz-placeholder

15 questions

Show all answers

1.

FLASHCARD QUESTION

Front

A Pareto chart:

Back

Shows the prevalence of the various types of defects that have been found

2.

FLASHCARD QUESTION

Front

A cause-and-effect diagram:

Back

Identifies common causes of quality defects, is often used in conjunction with a Pareto chart, and is also called a fishbone diagram.

3.

FLASHCARD QUESTION

Front

Poka-yoke

Back

Designing a process so that it can only be performed correctly

4.

FLASHCARD QUESTION

Front

Who determines the level of quality of a product/service?

Back

The customer

5.

FLASHCARD QUESTION

Front

What is the key skill required for successful organisational change?

Back

Communication

6.

FLASHCARD QUESTION

Front

What is the main disadvantage of only using quality control to check the quality of a product?

Back

There will be an increase in waste

7.

FLASHCARD QUESTION

Front

Other than improving the quality of the product, what other advantage is there to using quality circles?

Back

They can motivate staff who feel involved and responsible

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

By signing up, you agree to our Terms of Service & Privacy Policy

Already have an account?