Team & Resource Management

Front

What is the importance of resource planning?

Back

Optimises resource utilisation

Improves financial control

Mitigates risks

Front

What are the types of resources in an organisation?

Back

Manpower

Financial

Equipment

Technology

Social

Front

What are the two main types of organisation structures?

Back

Flat structure

Hierarchical structure

Front

What are the three types of reporting lines?

Back

Vertical

Horizontal

Functional

Front

What is the role of a General Manager?

Back

Manages day-to-day operations across departments (sales, operations, finance, etc.).

Front

What does an Operations Manager oversee?

Back

Tour planning, logistics, and resource management.

Front

What is the responsibility of a Sales & Marketing Manager?

Back

Develops and implements marketing campaigns and promotional strategies.

Front

What does a Finance Manager manage?

Back

Manages budgeting, pricing, revenue tracking and financial forecasting.

Front

Define flexibility in a tourism organisation.

Back

The ability to adapt to changes and efficiently allocate resources.

Front

Define scalability in a tourism organisation.

Back

The ability to grow and manage increased demand without compromising service.