Transformation of a business: Renewal Outcomes

Front

Transformation

Back

The process of changing from one state to another

Front

Change process

Back

The approach taken to implement change in a business to achieve a desired outcome

Front

Which are the two key internal stakeholders affected by change in a business?

Back

Management and employees

Front

Implication of change for management within a business?

Back

All of the above

Front

'Employees of an organisation provide the strength for internal change and their processes and relationships must be checked and reinforced to ensure continuing effectiveness and efficiency.'
Is this statement true or false?

Back

True

Front

Implications of change for employees within a business?

Back

All of the above (New roles, Restructuring, The need for upskilling and training, Recruitment or staff redundancies)

Front

How may customers respond to change?

Back

All of the above

Front

'Suppliers to a business may be impacted by change.'
Is this statement true or false?

Back

True

Front

Performance management

Back

A process by which management reviews the overall performance of the business and its employees to determine how goals can be better reached

Front

Reviewing performance after transformational change can assist management in ascertaining the effectiveness of the change.
Is this statement true or false?

Back

True