Area Manager Hierarchy Component Pack

Area Manager Hierarchy Component Pack

Assessment

Flashcard

Professional Development

Professional Development

Practice Problem

Easy

Created by

Mickel Passman

Used 1+ times

FREE Resource

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22 questions

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1.

FLASHCARD QUESTION

Front

What does the Hierarchy Framework govern?

Back

Behavioural discipline, including escalation flow, communication discipline, line enforcement, and responding to chain breaks.

2.

FLASHCARD QUESTION

Front

What is the main purpose of the Hierarchy Framework?

Back

To provide leadership expectations and how to behave inside the Ops structure.

3.

FLASHCARD QUESTION

Front

What are the two systems discussed in the text?

Back

The F&R System and the Hierarchy Framework.

4.

FLASHCARD QUESTION

Front

What happens when both the F&R System and Hierarchy Framework are followed?

Back

Structure is clear, roles are respected, and leadership is strong.

5.

FLASHCARD QUESTION

Front

What is the first principle for Area Managers?

Back

Structure Over Preference: Your style must align to the Ops system.

6.

FLASHCARD QUESTION

Front

Who do Junior Area Managers (JAM) report to?

Back

They report to the Area Manager (AM), not directly to Head Office.

7.

FLASHCARD QUESTION

Front

What is the role of the Area Manager in communication discipline?

Back

Instructions flow downward, and if JAM skip the AM, the chain is broken.

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