Chapter 1

Front

A(n) _____ summarizes what happened during a collision and lists information about the drivers, their vehicle, and their insurance companies.

Back

accident report

Front

A(n) _____ is a truck equipped with special lifting equipment for raising and transporting a damaged vehicle away from an accident scene.

Back

wrecker

Front

A progression or production shop might have all of the following EXCEPT: a wheel alignment technician, cleanup specialists, prep people, general body repair technicians

Back

general body repair technicians

Front

____ must usually be corrected by replacing, repairing, and straightening large body parts before refinishing.

Back

major body damage

Front

____ involves a through cleaning of the vehicle with soap and water.

Back

washup

Front

____ are shop locations where damaged parts are removed, repaired, and installed.

Back

metal working areas

Front

____ helps determine the extent and direction of major damage.

Back

vehicle measurement

Front

A ____ is a large metal or plastic body - a fender, hood, deck lid, or roof panel, for example.

Back

panel

Front

____ involves the use of various hand tools and equipment to force a damaged panel back into its original shape.

Back

panel straightening

Front

masking might be used in all of the following areas of a vehicle EXCEPT: the windows, the chrome, the doors, the lights

Back

the doors