Organizational Concepts

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What is Chain of Command?

Back

An organizational structure that shows who each person reports to.

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What is Company Culture?

Back

The shared beliefs, values, goals, attitudes, and behaviors of a company’s employees; it combines employee feelings about their work with how it motivates them to serve the company’s mission.

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What are Company Values?

Back

What a company believes, its business practices around how teammates treat one another, and how the company treats its customers.

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What is Emotional Intelligence?

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The ability to care, empathize and understand the needs of others.

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What is Leadership?

Back

Inspiring, motivating, influencing, and maximizing the efforts of people towards a common purpose.

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What is Management?

Back

Refers to planning, organizing, staffing, controlling and leading people, processes, and assets in order to achieve a goal or task in the best way possible.

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What are People Skills?

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An ability to empathize with people and understand them and their current situation, while also effectively influencing, communicating, and interacting with them.

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What are Problem-Solving Skills?

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An ability to make good trade-offs with limited resources, as well as to effectively handle difficult and/or complex business challenges.

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What are Procedural Skills?

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An ability to quickly learn and perform certain methods, sequences, or procedures in order to accomplish a task.

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What is Staffing?

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Recruit, interview, hire and orient the appropriate people to fill organizational roles.