L2 Consultation key terms

Front

Aftercare advice

Back

Information given to a client to help with style and hair maintenance.

Front

Adverse skin and scalp conditions

Back

Factors of the skin or scalp that may limit which services clients can have, for example a history of skin allergies.

Front

Client records

Back

Personal details and services carried out are kept for future service and incase of legal action.

Front

Chemically treated hair

Back

Hair that has been permed, relaxed, coloured, bleached, or had any other chemical treatment.

Front

Client lifestyle

Back

Factors within the client's lifestyle that influence the choice of hairstyle, e.g., a client who works in the fashion industry may wish to reflect the latest trends, whereas an athlete may prefer short hair that doesn’t get in the way.

Front

Confidential information

Back

Private information that must not be shared with 3rd parties. It may include personal aspects of conversations with clients or colleagues, client details held on record cards, staff personal details, and financial aspects of the business.

Front

Contra-indication

Back

Disease, hair disorder, infection, infestation, or adverse reaction preventing a service.

Front

Cuticle scales

Back

The outer layer of the hair shaft, overlapping like the tiles on a roof to protect the internal part of the hair structure.

Front

Hair Bulb

Back

The base of the follicle containing active growing cells; this is where new hair develops.

Front

Incompatibility

Back

When a previous service or product is present in the hair and will cause a reaction with any chemicals added to the hair. Test for metallic salts.