Troubleshooting Guide for Grade 2 Students

Front

What is troubleshooting?

Back

Troubleshooting is trying different steps to find and fix a problem on a computer or device.

Front

Why is troubleshooting important?

Back

It helps us maintain our computers, keep them running smoothly, and solve issues that affect our work or play.

Front

What are some common computer problems?

Back

1. The computer will not turn on. 2. The mouse or keyboard isn’t working. 3. No internet connection. 4. No sound or screen is frozen.

Front

What should you do if the computer will not turn on?

Back

Check if it’s plugged in, restart the computer, or ask a teacher or adult for help.

Front

What is a funny example of troubleshooting?

Back

Turning your computer off and on again is a classic move!

Front

What should you check if your keyboard isn't working?

Back

Make sure it’s plugged in securely and try different USB ports.

Front

What can cause a monitor to go blank?

Back

A loose cable or the monitor not being turned on.

Front

What should you do if your mouse is not moving?

Back

Check the battery if it's wireless or ensure it's connected correctly if it's wired.

Front

What is one way to fix a frozen screen?

Back

Try turning the computer off and on again.

Front

What does troubleshooting help you become?

Back

A tech whiz!