Hotel Accommodations Management Flashcard

Front

What is the term for a room in a hotel that has only one bed and is meant for one person?

Back

Single room

Front

Which department in a hotel is primarily responsible for cleaning guest rooms and public areas?

Back

Housekeeping

Front

What is the standard time for hotel check-in in most hotels?

Back

3:00 PM

Front

Which of the following is not a type of accommodation for guests? Hostel, Bed and Breakfast, Serviced Apartment, Motel

Back

Serviced Apartment

Front

What is the main purpose of a hotel’s front desk?

Back

To check guests in and out

Front

Which document is given to a guest at the time of check-out that details all charges incurred during their stay?

Back

Invoice

Front

What is the term for a hotel room that is connected to another room by a private door?

Back

Connecting room

Front

Which of the following is a standard type of hotel room rate? Seasonal rate, Hourly rate, Day-use rate, Group rate

Back

Group rate

Front

What is the main function of the reservations department in a hotel?

Back

To book rooms for guests

Front

Which of the following is a basic amenity usually found in a standard hotel room? Swimming pool, Television, Conference hall, Gymnasium

Back

Television