Communication Styles: Push and Pull

Front

Push Style: Assertive Communication - Function: Expressing opinions and advocating for ideas.

Back

"I strongly believe that…" "In my opinion, the best course of action is…" "I'm convinced that this is the right approach because…" "Based on my experience, I recommend…" "It's essential that we…"

Front

Push Style: Assertive Communication - Function: Providing facts, data, and evidence.

Back

"The data clearly shows that…" "According to our research…" "Statistics indicate that…" "The facts speak for themselves…" "Let me show you the figures…"

Front

Push Style: Assertive Communication - Function: Setting expectations and giving directives.

Back

"I expect you to…" "It's important that you…" "You need to…" "Make sure you…" "I'd like you to prioritize…"

Front

Push Style: Assertive Communication - Function: Highlighting benefits and advantages.

Back

"This will result in…" "The advantages of this are…" "This will significantly improve…" "The payoff is…" "You'll benefit from…"

Front

Push Style: Assertive Communication - Function: Challenging or disagreeing.

Back

"I disagree with that because…" "I see it differently…" "I'm not sure I agree…" "That's not my understanding of the situation…" "I have a different perspective…"

Front

Pull Style: Collaborative Communication - Function: Asking questions and seeking input.

Back

"What are your thoughts on this?" "How do you see this working?" "What's your perspective on this issue?" "What do you think we should do?" "What are your priorities?"

Front

Pull Style: Collaborative Communication - Function: Showing empathy and understanding.

Back

"I understand your concerns." "I can see why you feel that way." "I appreciate your point of view." "That must be frustrating." "I can relate to that."

Front

Pull Style: Collaborative Communication - Function: Building rapport and common ground.

Back

"We both want the same thing." "I think we can agree on…" "We share a common goal." "Let's work together on this." "I value your input."

Front

Pull Style: Collaborative Communication - Function: Encouraging participation and collaboration.

Back

"Let's brainstorm some ideas." "I'd love to hear your suggestions." "What can we do together to solve this?" "How can we support each other?" "Let's find a solution that works for everyone."

Front

Pull Style: Collaborative Communication - Function: Acknowledging and valuing contributions.

Back

"That's a great idea!" "I appreciate your feedback." "Thank you for sharing your thoughts." "Your input is very helpful." "I value your expertise."