Unit 3 - Process Characterization and Quality Planning

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What is a process?

Back

A process is a series of interrelated activities or steps that transform inputs into outputs to achieve a specific goal or result.

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What are the key elements of a process?

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Inputs, Activities, Outputs, Control points.

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What is process mapping?

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Process mapping is a visual representation of a process or workflow that shows how tasks are connected and who's responsible for each step.

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What is the difference between management by processes and functional management?

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Functional management organizes a business by functions, while management by processes organizes a business by processes, focusing on improving efficiency and customer satisfaction.

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What is process characterization?

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Process characterization is a systematic approach to understanding and defining a manufacturing or production process’s key parameters, variables, and attributes.

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What are critical process parameters (CPPs)?

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CPPs are the key parameters that affect product quality in a manufacturing process.

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What are effectiveness indicators?

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Effectiveness indicators measure the extent to which planned activities are realized and planned results are achieved.

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What are efficiency indicators?

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Efficiency indicators measure the resource consumption of a process.

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What are quality objectives?

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Quality objectives are measurable goals that help organizations improve quality and meet customer needs.

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What does SMART stand for in the context of quality objectives?

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Specific, Measurable, Achievable, Relevant, Time-based.