Telekom Malaysia

Front

What is a key way reverse brainstorming helps Telekom Malaysia solve service issues?

Back

By identifying how to intentionally create problems to understand weaknesses.

Front

How does Telekom Malaysia encourage collaboration through brainstorming sessions?

Back

By organizing cross-functional teams to share diverse perspectives.

Front

What outcome does Telekom Malaysia aim for when using reverse brainstorming to improve internal operations?

Back

To discover potential failure points and fix them before they occur

Front

How do brainstorming and reverse brainstorming promote resilience at Telekom Malaysia?

Back

By building flexible thinking and adaptive strategies.