Communication Skills

Front

Which of the following is a type of non-verbal communication? Letters, Body Language, Telephone calls, Email

Back

Body Language

Front

Which of the following is not a barrier to communication? Language, Noise, Distraction, Body Language

Back

Body Language

Front

includes all forms of communication which use words

Back

verbal

Front

includes all forms of communication that do not use words

Back

non-verbal

Front

An example of non-verbal communication is: talking on the phone, texting on the phone, emailing, waving

Back

waving

Front

communicating using your mouth

Back

oral

Front

All of the following are examples of effective communication skills except: Arms crossed., Open body posture., Eye contact, Calm voice

Back

Arms crossed.

Front

Which of the following is not a way to show that you are listening to someone? Make eye contact, Turn your body away from the speaker., Nod, Ask questions

Back

Turn your body away from the speaker.

Front

What is a way to identify when someone is interested in a topic you are talking about? Options: They are looking at their watch, They change the subject, They ask questions for more information, They yawn

Back

They ask questions for more information

Front

Which of the following is an example of active listening? Good eye contact, Listener has encouraging facial expressions., Listener shows interest in person, All of the above.

Back

All of the above.