Sáng học chiều thi

Front

What are the four major perceptual errors in negotiation?

Back

Stereotyping, Halo effects, Selective perception, Projection.

Front

What are "Interests" in negotiation?

Back

The underlying reasons and motivations behind each party's demands.

Front

Which factor in the "4Ps" of persuasion refers to building your image and credibility in the eyes of the other party?

Back

Positioning.

Front

Which conflict management style emphasizes collaboration and finding mutually beneficial solutions?

Back

Collaborating.

Front

What is the role of facial expressions in nonverbal communication?

Back

Facial expressions can be used to conceal true emotions.

Front

Define Stereotyping in negotiation context.

Back

Stereotyping is the assumption that all members of a group share the same characteristics, which can lead to misjudgments in negotiation.

Front

What is the Halo effect?

Back

The Halo effect is a cognitive bias where the perception of one positive trait influences the perception of other traits.

Front

Explain Selective perception in negotiation.

Back

Selective perception is the process by which individuals interpret information based on their own biases and experiences.

Front

What is Projection in negotiation?

Back

Projection is attributing one's own thoughts, feelings, or motives to another person.

Front

What does it mean to have a firm stance in negotiation?

Back

A firm stance refers to the position that a party takes, often based on their interests and goals.